Shipping & Returns
Shipping
All orders are dispatched within 5 business days* from our Australian Distribution Centre. *note - this may be subject to delays.
Region | Shipping Time | Cost |
Australia (Express) | 1-4 business days | calculated at checkout according to weight |
Australia ex WA (Standard) | 2-8 business days | FREE |
WA Australia (Standard) | 3-10 business days | Flat rate $10 AUD |
New Zealand (Standard) | 2-8 business days | Flat rate $25 AUD |
Rest of the World (Standard) | 3-10 business days | Flat rate $50 AUD |
Shipping Times
Due to peak trade we are experiencing some delays, with transit times exceeding that of the Shipping Time above. Thank you for your patience.
*Please note the below shipping times are additional to the dispatch time. This is an estimate only and may be subject to delays.
Returns
We want you to be completely satisfied with our products and will gladly accept returns on all full-priced items within 30 days of receipt where the products are in new, unopened, unused condition with all packaging intact. Return shipping will be at the customer's expense. If you would like to return your purchase for change of mind or any other reason such as product fault, please contact us at hello@piecesociety.com.